Frequently Asked Questions
Frequently Asked Questions About Plumbing Services in Phoenix Arizona
Welcome to the Phoenix Plumbing Pros FAQ page. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a sudden emergency, planning a renovation, or simply have questions about maintaining your home’s plumbing system, we are here to provide answers. We are your dedicated local plumber in Phoenix Arizona, committed to providing clear information and exceptional service.
Below we have compiled a list of common questions regarding our full range of services, including emergency repairs, drain cleaning, water heaters, and pipe maintenance. If you do not see your specific question listed here, please contact us directly.
General Inquiries
Why should I choose Phoenix Plumbing Pros?
We strive to be the best plumbing company in the Valley by focusing on reliability, technical expertise, and customer care. We understand the unique infrastructure and environmental challenges of Phoenix Arizona. Our team is dedicated to solving your problems efficiently. We treat your home with respect, keeping our work areas clean and communicating clearly throughout the process. When you search for a plumber near me, you want someone who will show up on time and do the job right. That is what we deliver.
What areas do you serve?
We provide comprehensive plumbing services to the entire city of Phoenix Arizona. We also extend our services to surrounding communities in the Valley, including Scottsdale, Tempe, Glendale, Mesa, Chandler, Gilbert, Peoria, and Avondale. You can find a detailed list of the zip codes we cover at the bottom of this page.
Do you offer services for both residential and commercial properties?
Yes. We are both a residential plumber and a commercial plumber. We handle everything from small home repairs, like a leaking faucet repair, to large commercial projects, such as main water line repair for business complexes or restaurants.
How do I schedule a service?
You can schedule a service by using the “Contact Us” link on our website. We are ready to assist you with all your plumbing needs.
Emergency Plumbing Services
What is considered a plumbing emergency?
A plumbing emergency is generally any situation that poses an immediate threat to your property or your health. This includes a burst pipe repair scenario, a complete lack of water, a sewage backup, an overflowing toilet that will not stop, or a water heater failure that is flooding your home. If you are in a situation where water is actively damaging your home, you need 24 7 plumbing help.
Are you available after standard business hours?
Yes. We act as a 24 hour plumber. We know that pipes do not break on a schedule. We are also a weekend plumber and an after hours plumber. Whether it is late at night, a Saturday, or a holiday, we have technicians available to respond to your distress call.
What should I do while I wait for the emergency plumber to arrive?
If you have water flooding your home, the most important step is to stop the flow. Locate your main water shut off valve and turn it off. This is typically located outside near the street or in a utility box. If the leak is isolated to a specific fixture, like a toilet or sink, use the angle stop valve on the wall to perform an emergency water shut off for that specific unit. Clear the area of furniture and valuables to minimize water damage.
Drain Cleaning and Sewer Line Questions
Why is my kitchen sink draining slowly?
A slow draining sink is often the result of grease, soap scum, and food particles building up over time. In Phoenix Arizona, this is a very common issue. Even if you are careful, small amounts of oil and debris collect on the pipe walls. Eventually, this restricts flow and causes a kitchen sink clog. If your kitchen sink drain keeps backing up, it is time for professional cleaning.
Can I use chemical drain cleaners to clear a clog?
We strongly advise against using harsh chemical drain cleaners. These products generate heat and chemical reactions that can damage your pipes. They can corrode older metal pipes found in many Phoenix homes and can warp modern plastic pipes. Furthermore, they rarely solve the problem permanently. They often just burn a small hole through the sludge. For a safe and lasting solution, you need professional drain cleaning near me.
What is hydro jetting?
Hydro jetting is an advanced method of sewer drain cleaning. It uses high pressure streams of water to scour the interior of your pipes. Unlike a traditional snake that just pokes a hole in the blockage, hydro jetting removes grease, scale, and invasive tree roots. It restores your pipes to a near new condition. We recommend this for restaurants or homes with recurring clog issues.
How do I know if I have a main sewer line blockage?
If you notice multiple fixtures backing up at the same time, it is likely a main line issue. For example, if you flush the toilet and water comes up in the bathtub, or if your sinks gurgle when the washing machine drains, you have a blockage in the main sewer line. This requires immediate attention from a plumbing company to prevent sewage from entering your home.
Do you handle tree root intrusion?
Yes. In the desert, tree roots will travel great distances to find water. They can enter your sewer lines through tiny cracks. Once inside, they grow and cause blockages or pipe collapse. We use cutting blades and hydro jetting to remove roots. We can also perform a video plumbing inspection to assess the extent of the damage.
Water Heater Repair and Installation
My water heater is making a rumbling noise. Is this dangerous?
Rumbling or banging noises coming from your water heater are usually caused by sediment buildup. In Phoenix Arizona, our hard water causes minerals to settle at the bottom of the tank. This layer of sediment traps heat, causing the water underneath to boil and bubble up, creating the noise. While not immediately explosive, it overheats the tank and can lead to cracks and leaks. We offer water heater maintenance to flush this sediment out.
How long does a water heater typically last?
A traditional tank water heater usually lasts between 8 and 12 years. If your unit is in this age range and you are experiencing issues like a water heater not staying hot or leaks, it may be time for water heater replacement. Tankless units can last significantly longer, often up to 20 years with proper maintenance.
What are the benefits of a tankless water heater?
A tankless water heater heats water on demand rather than storing it in a large tank. This means you never run out of hot water, which is great for large families. It is also more energy efficient because you are not paying to keep 50 gallons of water hot when you are sleeping or at work. We are the tankless water heater install expert in Phoenix and can help you decide if this technology is right for your home.
I have no hot water. What could be the problem?
If you are searching for a no hot water plumber, the issue could be a pilot light that has gone out, a tripped circuit breaker, a faulty heating element, or a broken thermostat. Our technicians can troubleshoot these issues quickly. We offer water heater repair same day services to restore your comfort.
My water heater is leaking from the bottom. Can it be repaired?
Unfortunately, if the tank itself is leaking from the bottom, it usually means the internal steel liner has rusted through. This cannot be patched safely. In this case, you will need a water heater replacement. If the leak is coming from a valve or connection at the top, that can often be repaired.
Pipe Repair, Repiping, and Leaks
What causes pipes to burst?
Pipes can burst for several reasons. In winter, a frozen pipe repair in winter is necessary when water expands inside the pipe and cracks it. High water pressure is another common cause. If the pressure entering your home is too high, it stresses the pipes and joints. Age and corrosion are also factors. We are the emergency plumber for burst pipe situations and can fix the issue regardless of the cause.
What is a slab leak?
Many homes in Phoenix are built on a concrete slab foundation. A slab leak occurs when a water line running beneath this concrete fails. Signs include a warm spot on the floor, the sound of running water when taps are off, or a sudden spike in your water bill. We provide specialized slab leak repair services to locate and fix these leaks.
How do I know if I need whole house repiping?
If your home was built with galvanized steel pipes or polybutylene piping, you should consider repiping. Galvanized pipes rust from the inside, leading to low water pressure and rust colored water. Polybutylene pipes are prone to sudden rupture. If you are constantly paying for spot repairs, a repiping services project is a better long term investment. We use durable copper or PEX piping for replacements.
Why is my water pressure low?
If you are wondering why is my water pressure low, it could be due to a hidden leak, a failing pressure regulator, or mineral buildup inside your pipes. We are the plumber to fix low water pressure. We will diagnose the system to find the restriction and restore proper flow to your showers and sinks.
Gas Line Services and Safety
What should I do if I smell gas?
WARNING: If you smell sulfur or rotten eggs, hear a hissing sound near a gas line, or suspect a gas leak, go outside and call 911 immediately. Do not use your phone inside the house, do not flip any light switches, and do not start your car if it is near the house. This is a life threatening emergency that needs urgent attention.
Do you repair gas lines?
Yes. Once the emergency services and utility provider have declared the area safe, we can come in to perform the gas line repair. We act as an emergency gas plumber to get your hot water and heat back on safely.
Can you install a gas line for my new grill?
Absolutely. We provide gas line installation for outdoor barbecues, fire pits, pool heaters, and kitchen appliances. Whether you need a gas line installation for stove hookups or an outdoor gas line for grill usage, we ensure it is sized correctly and installed to code.
Fixtures, Faucets, and Garbage Disposals
My garbage disposal hums but won’t grind. What is wrong?
This usually indicates a jammed garbage disposal. Something is stuck between the blades and the shredder ring. Do not put your hand inside. We can safely unjam the unit. If the motor is burned out, we offer garbage disposal replacement services.
Why is my toilet running constantly?
A running toilet is usually caused by a worn out flapper or a faulty fill valve. While it seems minor, it wastes hundreds of gallons of water. If you are asking why is my toilet running, give us a call. We handle toilet repair and can replace the internal components to stop the waste.
Can you install a faucet I purchased myself?
Yes. We are happy to provide faucet installation for fixtures you have already bought. We can also provide the fixtures if you prefer. We install kitchen faucets, bathroom faucets, shower valves, and more. We ensure they are sealed properly to prevent leaks.
Do you install dishwashers?
Yes. We act as a dishwasher hookup plumber. We handle the water supply connection and the drain hose installation. Proper installation is critical to prevent leaks and ensure the appliance drains correctly.
Local Phoenix Plumbing Challenges
How does the hard water in Phoenix affect my plumbing?
Phoenix Arizona has very hard water, meaning it contains high levels of calcium and magnesium. This leads to scale buildup in pipes, water heaters, and fixtures. It shortens the lifespan of appliances and reduces efficiency. We can install water softeners and conditioners to combat these effects.
What should I do about low water pressure in my irrigation system?
We handle main water line repair and supply lines for irrigation. If you have an underground water line leak feeding your sprinklers, we can locate and repair it.
Do you service older homes in Phoenix?
Yes. We are the best plumber for older homes. We are familiar with the unique challenges of historic properties, including cast iron sewer lines, galvanized water lines, and outdated fixtures. We offer solutions that respect the integrity of the home while upgrading its function.
Commercial Services
Do you handle commercial plumbing emergencies?
Yes. We are a commercial plumber serving businesses in Phoenix. We understand that a clogged drain or a lack of hot water can shut down your business. We prioritize commercial calls to minimize downtime.
Can you help with grease traps?
Yes. We provide commercial drain cleaning and maintenance for grease traps. Keeping these lines clear is essential for restaurants and food service establishments to remain compliant and operational.
Prevention and Maintenance
How often should I have my plumbing inspected?
We recommend an annual plumbing inspection. This allows us to check for small leaks, test your water pressure, flush your water heater, and inspect your drains. Catching issues early prevents major emergencies later.
How can I prevent drain clogs?
To prevent clogs, be careful what you put down the drain. In the kitchen, avoid pouring grease or oil down the sink. Use a strainer to catch food scraps. In the bathroom, use hair catchers in the shower. Never flush wipes, paper towels, or hygiene products down the toilet.
What is the best way to find a trustworthy plumber?
When searching for how to find a plumber, look for a company with a reputation for quality and reliability. Look for a local plumber who is established in the community. At Phoenix Plumbing Pros, we stand by our work and are committed to serving our neighbors in Phoenix Arizona.
Contact and Availability
Do you offer same day service?
Yes. We strive to be a same day plumber for most service calls. We know that plumbing issues are urgent, and we manage our schedule to accommodate immediate needs.
How do I contact you?
You can reach us by using the “Contact Us” link on our website. We are ready to answer your questions and schedule your service.
Do you provide help for small jobs?
No job is too small. Whether it is a faucet dripping all night fix, a single toilet installation, or a simple washer replacement, we are happy to help. We are your partner for all home plumbing maintenance.
Service Areas and Zip Codes
We are proud to serve Phoenix and the surrounding communities. We are the local plumbing expert you can rely on. Below are the zip codes within our service range.
Phoenix Zip Codes:
85001, 85002, 85003, 85004, 85005, 85006, 85007, 85008, 85009, 85010, 85011, 85012, 85013, 85014, 85015, 85016, 85017, 85018, 85019, 85020, 85021, 85022, 85023, 85024, 85025, 85026, 85027, 85028, 85029, 85030, 85031, 85032, 85033, 85034, 85035, 85036, 85037, 85038, 85039, 85040, 85041, 85042, 85043, 85044, 85045, 85046, 85048, 85050, 85051, 85053, 85054, 85060, 85061, 85062, 85063, 85064, 85065, 85066, 85067, 85068, 85069, 85070, 85071, 85072, 85073, 85074, 85075, 85076, 85078, 85079, 85080, 85082, 85083, 85085, 85086, 85087, 85097, 85098.
Surrounding Cities and Towns:
We also extend our services to nearby locations including Scottsdale (85250, 85251, 85257), Tempe (85281, 85282), Glendale (85301, 85302, 85303), Paradise Valley (85253), Peoria (85345, 85381), Mesa (85201, 85202), Chandler (85224, 85225), Gilbert (85233, 85234), and Avondale (85323).
Contact us today to schedule your service.
Plumbing Pro Services
Committed To Flowing Water & Peace Of Mind
Reliable plumbing solutions for residential and commercial needs. We ensure your pipes, drains, and fixures are working perfectly.
We Deliver Expert Results
Don’t gamble with your plumbing. We combine years of experience with modern technology to deliver lasting repairs and installations. Our team respects your time and your property.
- Fixture Installation
- Leak Detection
- Modern Diagnostics
- Drain Cleaning